I had a veneer come off and called for an emergency appointment. Not only did the receptionist call the Doctor to have him come in to the office a bit early, but they also got the Dental Hygienist to come in as well. They were so kind and walked me through all the steps they were going to take. It was actually a great experience that started as a negative. I think the veneer looks better now that he adjusted it! He will definitely be my new dentist!!!!